Here to help

Quiet support for your home

Find answers regarding shipping, our trial, and care instructions, or reach out directly to our concierge team.

Our Guarantees

Effortless delivery and trials

Complimentary shipping

30-day home trial

Care & longevity

We offer complimentary standard shipping on all domestic orders, arriving at your doorstep in quiet, sustainable packaging.

Experience the support of Alsakina in your own space. If it doesn't bring complete comfort, return it within 30 days.

The luxury cover is fully washable. Simply unzip and wash cold, laying flat to dry to preserve the premium weave.

Common Questions

Designed for clarity

What are the tray dimensions?

Where do you ship from?

The premium wood-grain tray measures 12 by 16 inches, perfectly proportioned to support up to 16-inch laptops alongside a standard ceramic mug.

All Alsakina Home products are shipped directly from our dedicated fulfillment sanctuary in California, arriving within three to five business days.

Is the foam medical grade?

Can I buy replacement covers?

We use high-density, architectural-grade memory foam. It provides firm, structured support that won't collapse over hours of use, unlike standard wedge pillows.

Yes. We offer additional washable covers in our signature neutral tones. Contact our concierge team below to arrange a custom order.

Concierge Desk

Send an inquiry

Our team responds to all inquiries within one business day. Please share your details below.